Tour date: Sep 19--Oct 10, 2006
City covered: Beijing-Xi'an-Yangtze cruise-Shanghai-Suzhou-HK 22 days
"We thank you for your good work and we thank Hans for his good service and his patience. It was a wonderful trip. We have already passed the name of your company on to friends and acquaintances who are thinking about a possible trip to China. This personal, word-of-mouth advertising is the best you can have. The three things we liked most about our experience with ChinaOnYourMind: A. Your willingness to work with us to arrange exactly the type of trip we wanted. B. The way you organized our trip. Everything worked! The guides and car were on time and waiting for us at each airport when we arrived, the hotels were excellent and each day's schedule of events was interesting and well planned. C. The excellent and responsive-mail communications back and forth with you..We want to give special mention about the really good job that Martin, our guide in Beijing, did. Although all the guides were friendly, on time and worked hard, young Martin stands out in our minds as better than the others"
---- Betsy and Gerry Gossens (USA)
Tour date: July 12--July 21, 2006
City covered: Beijing-Xi'an-Guilin-Shanghai 10 days
"WE had an unforgettable experience in China. The trip to the great wall an unbelievable experience. We walked up with (it was quite a hike) our tour guide and two people from the village. The sun rose over the mountains and it was excellent. We brought a bottle of champagne & all of us (there was a family that was living on the wall) had a drink. We stayed for over two hours talking and laughing. I was even showing card tricks to everyone. Cindy, our contact at China OYM was great - she even send us a small gift in Beijing. She designed a trip we will always remember."
---- Tony (Canada)
Tour date: Feb 4--Feb 21, 2006
City covered: Beijing-Xi'an-Chengdu-Shanghai 18 days
"You folks were terrific. China had come up as a last minute idea for us so you had very little time to put a trip together for a guy who barely knew anything about the country going in. I dealt primarily with Lin at first and he couldn't have played me better. He was persistent, courteous, knowledgeable and funny. He didn't try to push he just let me make up my own mind while continuing to feed me the information I needed to make a final decision. Typically I plan trips months in advance and am very knowledgeable about where I want to go and what I want to see. That wasn't the case with this trip. As my information base grew Lin kept accomodating my requests for info and prices. In the end he offered me the best trip at the best price and I felt like I had already made contact with a Chinese friend. The Beinjing and Chendu guides had to deal with two horrendously complicated problems. Northwest Airlines sent my bag to Seoul on the trip over and the agent in Xian tore off both the Xian Chengdu and the Chengdu-Shanghai flap of my ticket in Xian. Either problem would have taken days and enormous frustration for me to sort out. Instead the guides took care of everything and both problems were complicated but they did it all and kept appologising for the mistake even though THEY had nothing to do with causing the problem. Xian was a little overrated and maybe a train there and out the same day or at most the next day might have made more sense. The city walls are OK and the Warriors are a big deal but I'm not sure I'd send my friends there. Wuland should not have been booked for three nights. Most folks would find even an overnight long; we were very interested in the Pandas and one night was plenty. Fortunately the guide was able to change our itineary so we could spend more time in Chengdu. I've already sent you some business with Joan Connor's who leaves on Tuesday on one of your trips and will continue to recommend you highly to all my friends. I am very willing to answer emails from folks looking for recommendations. While in China we were checked on frequently to make sure everything was OK. I felt the whole time that had we had a problem I had someone to call. We didn't have that level of problem. I had dealt with two other companies while planning my trip. China for Two, which sounded very fancy and knowledgeable and ended up being rude, overpriced, and sloppy. They offered 14 days+ Shanghai totally on our own for twice the price. Another on line firm; Imperial I think, was not really a personalized tour; more a seat on the bus kind of thing and didn't have the responsiveness that Lin had to my questions-their tour was slightly more than yours. The business cards with our Chinese names was a huge hit. It broke ice with people right away. Lin set that all up before we left. Great job folks and thanks especially to Lin."
---- Ron (Alaska, USA)
Tour date: Apr 28--May 8, 2006
City covered: Beijing-Yangtze Cruise-Shanghai 11 days
"Since I have worked in travel and tourism for years, I normally take care of all my planning myself. This was the first time I have ever booked a 'tour' holiday or used a travel agent, however I could not have been happier with the service and planning provided by ChinaOnYourMind. Your service is outstanding, prices highly competitive, and staff teriffic. I was most impressed by the fact that the Beijing office called us in each city we visited to check how things were going. It was very reasurring and was the icing on your service 'cake'. We have brought home memories and stories that will last a lifetime, from the policeman who 'hitch-hiked' a ride with us to the delicious food and many driving comedies we experienced along the way. Comments about the guides/drivers: Our guide in Beijing, Jack, was simply outstanding. If they have any kind of staff award at CTS, then Jack deserves one. His knowledge, courtesy, and level of service was well beyond any expectations we could have had. When we next get to Beijing, we will certainly be requesting that he guide us again! Nothing was too much trouble for him or our driver there. We were even taken on a drive through the countryside, rather than using the highway, when we were going from the Ming Tombs back to the airport (we had spare time). I found that extremely enjoyable and it was certainly something that I could not have experienced on a regular tour. We would also like to make special mention of our guide in Wuhan, Saiki, who was also wonderful and the driver, Mr. Lam, who was just great. Mr. Lam's humour and personality broke through the language barrier. Their teamwork in Wuhan helped my husband (the three kindoms fan) to enjoy his stay even more. He and Saiki were always talking about the story and she would write down all the names and places in chinese characters so he could understand who they were in their Japanese names."
---- Janelle (Japan)
Tour date: Mar 12--Mar 21, 2006
City covered: Beijing-Xi'an-Guilin-Shanghai 10 days
"We have had excellent trip in China and it is in great part due to Hans who was so thourough in making everything right. He even called us every time we arrived in a new city to make sure everything was ok. I will get back to you in May anyway because I wanted to send your company a letter of appreciation and a word about the excellent service that Hans gave us. You have been a very efficient travel agent."
-----Donald (Island View, Canada)
Tour date: Mar 13--Apr 2, 2006 (the second time)
City covered: Beijing-Datong-Wutaishan-Taiyuan-Chengdu-Leshan-Dazu-Jinan-Qufu-Beijing
21 days
We just wanted to let you know that we had
an absolutely wonderful time in China again. You did a wonderful
job of the logistics and thank you once again for the lovely
miniature gift screens with various attractions in China. This
was definitely a trip that we will not forget for a long time
to come.
Best Wishes for a successful 2006!
---- Jules(San Francisco, USA)
Tour date: Oct 28¡ªNov 8, 2005
City covered: Beijing-Xi¡¯an-Yangtze cruise-Shanghai 12 days
We were very impressed with
the tour guides and drivers. My itinerary was well put together.
We had reservations about the trip as regard the guides and
will I receive value for money. The answer is the guides were
excellent and we did receive value for money. We would like
Cathy to receive a special reconition for doing an excellent
job showing us the Terracota Army and the local area. We will
put your company on my Airline intranet with a strong reccomedation
to use your company
---- Clive Nicholas (Sorrhy, UK)
Tour date: Aug 31¡ªSep 1, 2005
City covered: Beijing 4 days
Our son split his head open at the Silk
factory, necessating a trip to the local hospital for emergency
stitches. Our tour guide Nancy proved to be excellent at managing
this unexpected accident, we were never worried or afraid, she
was so helpful in translating and even staying right by us during
the gory stitching to give us support. I would 100% book through
you guys again if we ever find that we are in China again, and
have already recommended you to two of our friends in Hong Kong.
Our guide was also very flexible when she was tryign to push
us through the itinerary and we told her that we needed to go
at a slower pace due to the fact we had our two year old and
four year old sons with us. She immediately stopped worrying
about us staying on ¡°schedule¡± and we all had a relaxing and
wonderful trip, seeing the things we most wanted to see and
not worrying about the other things. I enjoyed dealing with
Hans via email, this trip was nearly two years in the making
and then we finally booked it with only a seven day notice,
yet it didn¡¯t seem ¡°last minute¡± at all, we got the full service
we paid for and lots of value. Thank you.
---- Heather (California, USA)
Tour date: June 25¡ªJuly 6, 2005
City covered: Beijing-Xi¡¯an-Guilin-Yangtze cruise -Beijing 12
days
We had a great time in China. We were extremely
happy with the travel agenda arranged by ChinaOnYourMind, and
with the professionalism shown by all of the guides who attended
to us during the trip. Everything, absolutely everything, was
implemented extremely well; the guides were, knowledgeable,
interesting, and professional; the itinerary proposed maximized
our sightseeing very well. We will enthusiastically recommend
your service to anyone who contacts us about our experience.
---- Gayle (New York, USA)
Tour date: Mar 28--Apr 16, 2004
City covered: Beijing-Xi'an-Luoyang-Zhengzhou-Beijing 20 days
"BEST TRAVEL AGENT I HAVE EVER USED and travel arrangements
in China are hard to do in the first place. We had a bad experience
with a group tour and another bad experience with a travel agent
years ago in more frequented travel destination. As a result,
we have travelled on our own until we went to China on this
trip with COYM. With COYM, it is possible to take a private
tour of China for the cost of a mid-range group tour and avoid
the hassles of group inertia or selffish tourists interfering
with the tour's itinerary. Everything promised was delivered
and then some. Everyone was pro-active; not leaving anything
to chance. Guides were flexible and willing to incorporate a
few changes. There was no bait-and-switch occurring what-so-ever!
What you see is what you get!"
---- Jules(San Francisco, USA)
Tour date: Apr 1--Apr 13, 2004
City covered: Beijing-Xi'an-Yangtze Cruise-Shanghai 12 days
"We had a great time in China. Thanks for all your help, and
the gift that we received from you in Beijing. We will definitely
recommend you to others interested in travelling to China. There
were too many meals on the tour. Although they were of excellent
quality, thee was far too much. We feel that the tour was excellent
value and of very high quality."
---- Gayle (Mihom, Canada)
Tour date: Sep 8--Sep 22, 2003
City covered: Beijing-Xi'an-Kunming-Lijiang-Guilin-Shanghai 15
days
"Guides that appreciated our interest in talking with the people
and learning from them about their culture. We were able to meet
many people and learn about their interests and issues.The guides
were intelligent and had much knowledge. They were also flexible,
substituting some events for others. For example, the guide in
LiJiang subsitituted a trip to Leaping Tiger Gorge (for which
we paid the driver 300 yuan extra), for a chair lift ride to Snow
Dragon Mountain because the mountain was cloudy and overcast and
we would not be able to see it.The drivers were universally great!
We do not know how they do it, but they expertly weaved their
way through traffic in every city we visited, moving through walkers,
bikers, cars, and trucks. We were amazed at their skill!The hotels
we stayed in were excellent and the staff cooperative.
ChinaOnYour Mind.com provided us with an interesting trip that
included a selection of fine hotels, quality guides and superb
drivers in every city, good restaurants, and flexibility. The
ability to work with ChinaOnYour Mind.com online to negotiate
a workable itinerary for us was most valuable."
---- Gerald (Tucson, USA)
Tour date: Apr 19--May 9, 2001
City covered: Beijing-Xi'an-Yangtze Cruise-Guilin-Shanghai-HK
21 days
"Tell your prospective customers that a personalized tour like
the one I took is definitely superior to any organized group tour.
The guides take care of everything: airport pick-up, hotel check-in,
and airport check-in. One of the major disadvantages of traveling
with a large tour group is the constant waiting for someone 1)
to go to the bathroom; 2) to decide what gift to buy; 3) to take
that last photo before boarding the bus, . . . . One a personalized
tour, you move at your pace, waste no time waiting for other people,
and see/do a lot more. To COYM: Thanks for a great trip. Best
wishes for the future. Don't worry, I'll tell everyone I know
who wants to go to China to look you up. Cheers."
---- Kevin (California, USA)
Tour date: July 21--July 31, 2000
City covered: Beijing-Xi'an-Guilin-Suzhou-Shanghai 11 days
"We really had a wonderful time in China. From tomorrow back to
normal."
"It should be better for the guests (especialy
when on a private tour), if the local quides are allowed to
have lunch with the guests when they ask to do so."
---- Christos (Cyprus)
Tour date: Oct 13--Oct 28, 2000
City covered: Beijing-Xi'an-Guilin-Shanghai 16 days
"I have returned from the China trip very impressed with
the country, the development, the people, the scenery, the tradition
and of course - the great food. Your company has treated us
very well and I shall definitely recommend all my colleagues
to use your services."
---- Arnon (Israel)